We are committed to delivering your carefully curated fashion and lifestyle selections with efficiency and care. All orders are processed within 1-2 business days after payment confirmation. Our warehouse team meticulously inspects each item, ensuring that your summer-ready apparel, accessories, and footwear meet our quality standards before shipment. Depending on product availability and seasonal demand, processing times may occasionally vary, but we prioritize transparency throughout the journey.

Delivery durations depend on your location and selected shipping method. Domestic orders typically arrive within 5-10 business days after dispatch, while international shipments may require 10-20 business days. Note that transit times are estimates and exclude processing periods. During peak seasons or unforeseen carrier delays, we recommend placing orders earlier to accommodate potential fluctuations.

We offer tiered shipping options to balance speed and affordability:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Table Rate Shipping (5-10 Business Days): Automatically applied to orders totaling $60 or more

Seasonal promotions may include temporary free shipping thresholds—check our homepage for updates.

Currently serving North America, the EU, and select Asian countries. We cannot ship to PO boxes, military bases, or remote islands due to carrier restrictions. During checkout, our system will automatically validate your address. For inquiries about specific locations, contact [email protected] before placing your order.

Upon shipment, you'll receive a confirmation email containing:

- Your unique tracking number
- Carrier-specific tracking link
- Estimated delivery window

Track directly through our website's "Order History" section or the carrier's portal. Most tracking updates refresh within 24 hours of scanning events.

While rare, delays can occur due to customs inspections, weather disruptions, or carrier logistical issues. If your package hasn't arrived within 5 business days of the estimated delivery date, first check the tracking for alerts. For unresolved cases, email [email protected] with your order number and shipping address. We'll initiate a carrier investigation and provide resolution options within 48 hours.

International customers are responsible for any applicable customs fees, taxes, or import duties imposed by their country. These charges are separate from your order total and typically collected upon delivery. Since regulations vary significantly by destination, we recommend consulting your local customs office for threshold amounts. Unfortunately, we cannot pre-pay or estimate these fees as they are determined by governmental authorities.